Reviews

We are pleased with the service we've had over the years. The service guys are always courteous, friendly. They have never steered us wrong. Would definitely recommend Collier's. The installers were great!

- Karen & Denny , Ossian

They were prompt, knowledgeable and efficient. We are long time customers who appreciate your good service and friendly personnel.

- Richard, Fort Wayne

Your office was quick to schedule an emergency call and the tech showed up on schedule. The install team was also prompt and very courteous. An excellent experience.

- Starners, Huntington

The crew Andrew, Grey, Derek did a find job for us. The unit works very nice. Doug also came to our home and painted our hall ceiling to repair water damage from our old unit.

- Wayne, Ossian

Spoke to Doug about needs. He came out did estimate and explained everything. He was very helpful. Installers had installed in short period of time and did a great job. Made buying a new system quick and easy. Thank you!

- James, Fort Wayne

Troy and Aaron did a fantastic job. Collier's always takes excellent care of us.

- Velma, Huntington

Very helpful, friendly and amazing customer service.

- Tony, Payne, OH

Always enjoy your workers-- they are a great bunch!

- Town of Ossian

Worked us in emergently-- appreciated that with the heat! Doug was great!

- Doug and Julie, Bluffton

Precision, integrity, perfectionist all came into play with installers of our geothermal unit at our home. Outstanding work and dedication to Collier's.

- Drew & Priscilla

Thanks to all persons from sales, schedule, installation and service! Great job!

- Allan and Christine, Bluffton

Troy and his helpers were a joy to have in our home. Very courteous and competent. Troy thoroughly explained the system and said if we had any questions, please don't hesitate to call. Can't ask for more than that.

- Thomas & Shirley, Fort Waynea

Installers did a wonderful job and stayed around to make sure any questions/concerns were addressed. Very patient, courteous and professional. We are very pleased. Doug also is exceptionally knowledgeable and really helped us make a good decision.

- Rick and Kristine, Auburn

I have been a customer of Collier's for many years and have always been taken care of well. As big of a company as it has become, I have never felt like a number. The office staff and techs know me by name, treat me always like an important customer. A lot more I could say about my appreciation for them. Thank you to them!

- Mark, Ossian

Troy, the lead installer, and his team arrived promptly everyday ready to work. they were extremely professional and courteous on all aspects of their service.

- Barbara, Columbia City

Everyone we dealt with was professional, friendly and polite. Installers left things cleaned up and dried up.

- Glen & Beth, Ossian

I can't say thank you enough for the excellent services we received. This was a very busy time for you. You worked with us and took care of us quickly. Doug is knowledgeable and thorough and the installers worked their tails off. Great job!

- Mike, Ossian

Salesman, Installers and products were great, efficient and courteous.

- Paul, Fort Wayne

The two young men who did the installation couldn't have been nicer. Punctual, efficient, neat and informative. I liked the fact that it is a local company who do business in a small town and stand behind their product. Everyone I came into contact with was pleasant, efficient and provided needed service in a timely manner. I would recommend Collier's to others.

- Linda, Ossian

The were very professional.

- Larry, Fort Wayne

I'm very pleased with my new furnace and A/C. Everyone was very friendly and knowledgeable. It made the whole experience enjoyable.

- Deana, Bluffton

We appreciate how quickly you were able to help us!

- Michael & Erica, Geneva

We felt like we got a great deal on the whole system. We were also told it could take two days, and they finished before 4 on the first day. Awesome experience!

- Vince, New Haven

So glad I called this company! I searched online for many days. These people were honest and price was competitive! I would recommend them!

- Lisa, Bluffton

Very smooth transaction from quote to install. Staff very friendly and knowledgeable. Took the time to answer any and all of my questions. I highly recommend Collier's! you won't regret it.

- Amy, Decatur

Andrew and his helper did a great job installing a gas line to my fireplace. I have full confidence in your service and would recommend you with high marks.

- Gary, Avilla

Salesman was very informative and helpful guiding us to the best system for us. The technicians were very knowledgeable and helpful and we were very impressed with how courteous they were and mindful of keeping everything clean, leaving no trace behind.

- Jeff & Tammy, Ossian

Troy was very efficient installer and explained everything when complete. I am thankful that we chose Collier's. The service was truly first class and the equipment is one of the best in the market. Great company!

- Laddy & JoAnn, Huntington

Troy did an outstanding job! First class experience! Solid and dependable service. Collier's provides a very good value when you factor in all of the little details that go into successful installation.

- Kerry, Bluffton

They did a great job. It went quick and the unit installed is working great. You have a great group of service people and installers. They know their jobs really well and treated us good when we were having trouble with our other unit.

- John, Decatur

Company is a great one. Very professional. Did an excellent job. Keep up the good work!

- Becky, Fort Wayne

Everyone from Collier's has always been polite and helpful. The installers did a great job. Thanks!

- Bonnie, Huntington

Good, worked efficiently and cleaned up all debris. Long time customer. New location.

- Kevin, Warren

The guys did a great install. Very knowledgeable, clean and courteous. Answered all my questions and helped me set everything just as a I wanted. Thanks again!

- Jeff & Emily, Leo

Installers were knowledgeable. Job was completed in one day. Very happy with the quietness of our new system.

- John, Bluffton

The installers worked relentlessly with no breaks! Great men!

- Haddix, Bluffton

Installers were prompt, courteous and efficient. Everything was explained satisfactorily- work was done and house was left clean. Thanks!

- Mike & Marti, Huntington

Everyone involved was professional, courteous, knowledgeable and friendly. Job well done!

- Jim, Bluffton

Everything was done in a very timely and professional way.

- Lynn, Ossian

Very respectful, answered all my questions, explained thoroughly, cleaned up and disposed of old furnace. Absolutely satisfied! Thank you!

- Joan, Bluffton

Troy and Trey were excellent! Courteous and professional. Everything left neat and clean. They wore shoe covers in my home. They were wonderful representatives of Collier's, and they are loved by my dog!

- Carol, Fort Wayne

So grateful that Collier's were able to install new water heater the same day. Great service-- also when I had furnace issues Christmas Day. Very dependable. Thank you!

- Bernadine, Fort Wayne

Collier's quick response in replacing our broken water heater was great. Paul came out first to assess the situation and then coordinated the installer crew to install the new water heater. As always, your service was outstanding. Thank you so much!

- Brian & Carol, Fort Wayne

Your company came highly recommended by a trusted friend who has worked with your company for years.

- Richard, Huntington

Very pleased and impressed with all stages, from sales, office to installers. Very professional.

- Tom, Fort Wayne

Thank you, Renee for being so wonderful (as usual). Your installers were great. I am so thankful and impressed. As you know, I'll be 80 years. So the heat about made me ill. I have many health problems. The air is a blessing, and I thank you so much. Everyone was so helpful and kind. You have my deepest gratitude.

- Nancy, Ossian

We appreciated the courteous and informative responses we received from everyone at Collier's.

- Barry & Carol, Roanoke

Very pleased and thank you!

- Bill, Fort Wayne

Very respectful, courteous, helpful, and timely! Thank you!

- Karla, Fort Wayne

The installers were excellent! All were very nice, and I would recommend all! Thanks to everyone.

- Shirley, Fort Wayne

Technicians D.J. & Gray were professional and courteous. I would recommend Collier's to a friend. I am very satisfied with their service.

- Larry, Bluffton

A new furnace and AC were definitely not something we thought we'd be replacing 10 days before Christmas! But in the 48 hours since it went out we had such wonderful help from your team, which made a big decision and unexpected expense stress-free and pleasant. And best of all, we had a warm house just in time to host a family gathering. Thank you!

- Chris & Kasie, Fort Wayne

Your tech was very friendly and professional-- great asset to your company! Good work! Thank you for such fast and professional service!

- Linda, Avilla

Overall great experience. Work was done promptly, and the two installers were very sociable and knew what they were doing! Thank you!

- Ryan, Fort Wayne

Your employees are always friendly, courteous and helpful.

- Julie, Andrews

The installers did a very nice job. They explained what they were doing and why. Very pleased with the prompt service and very courteous employees. They were out in our garage and on the roof working on one of the coldest days we've had this record setting season.

- Dean, Fort Wayne

Collier's has always provided courteous and well-trained technicians to assist me with my projects. Keep it up!

- Vince, Keystone

The salesman was very knowledgeable and explained very good as to what size furnace I needed. Troy & Alex were very professional in explaining how my new furnace operates and how it will be more efficient than my old one. They also told me why the old one was not operating properly.

- John, Markle

I was very pleased with the service. The ladies in the officer were very helpful.

- Judy, Huntington

Thanks for a job well done; for your professional help with very important decisions.

- Bryson, Bluffton

We were very pleased with the service that we received! They did a great job! Thanks!

- Lyon, Ossian

Doug came out explained everything to us. He worked out financial as well. Troy & Alex were kind, informative and have a great work ethic. Very nice young men. They even moved washer & dryer back for us. You are highly recommended by us! Keep doing what you are doing! You rocked it!

- Terrie, Fort Wayne

From the initial call for service until installation complete-- the communication and installation are 100%! Thank you!

- Sheila, Roanoke

Friendly, quick and reasonable.

- Keith, Ossian

Very pleased with installers.

- John, Bluffton

Thank you, Collier's for your timely & excellent service. From the front desk to the pricing, to the service, I was extremely satisfied. The servicemen were thoughtful, courteous and very careful. They actually went above and beyond expectations. I sincerely appreciate your professional and positive response to my problem.

- Peg, Ossian

Alex and DJ were professional , on time and very courteous. Excellent customer service.

- Townsends, Fort Wayne

We were very pleased with your service and would not hesitate to give you our recommendation.

- Anna, Bluffton

Very professional and am well pleased with a job well done.

- John, Roanoke

Very professional and am well pleased with a job well done.

- John, Roanoke

From Doug to Scott to DJ to Paul to Trent-- excellent service. Love their booties!

- Donna, Ossian

The crew showed up on time each day and were very professional and courteous, will use again! When technician came to diagnose the problem, he tried to get sales consultant out the same day. That was not possible, but the owner quoted the price over the phone and saved me more time off of work. Pricing was very competitive and no surprise add-ons.

- Brian, Fort Wayne

This was my second heating/cooling replacement that I have used Collier's for. Both times, the job was professionally scheduled and installed. Everyone from Collier's was kind, patient and courteous.

- Mark, Fort Wayne

I can't say enough good things about the men that installed my furnace & AC. Always caring if I was warm. They worked hard to get the furnace running as soon as possible. All your service men are polite and answered any questions I might have as well as kept my furnace running.

- Joan, Huntington

Everything went great, from start to finish!

- Danielle, Fort Wayne

Collier's was recommended to us by a friend. From the consultation/sales visit to the installation, we were impressed with professionalism and knowledge of their employees. Fast and courteous service also from office staff.

- Rick & Conchi, Fort Wayne

The group went above and beyond for us. Scott was wonderful. They were very conscience with using tarps to protect the floors and made sure the child gates were always closed for our grandchild D.J. is fantastic.

- Steve & Kim, Markle

Excellent service-- no complaints!

- Steve & Carol, Huntington

Great job! Keep up the great work!

- Daryl, Yoder

3 furnaces and 2 air conditioners installed. No complaints. Thanks Doug and all the installers. Sounds like a new commercial to me. Lol. Thanks!

- Pat, Yoder

Everyone was very polite and responsive to all questions. Technicians kept everything very clean. Doug, Alex, Jeremy & Scott were all great! The ladies taking the calls were helpful and wonderful as well! Thank you!

- Cory & Ashley, Ossian

I am so grateful for the honesty and professionalism shown by all employees. Top notch company!

- Lisa, Fort Wayne

I liked the prompt service I received.

- Virginia, Bluffton

Everyone was super kind & knowledgeable. We are warm and happy! Great job! Love it! Thanks!

- Jackie, Ossian

Everyone at Collier's has been very helpful from beginning to end. Very knowledgeable and experienced. I would recommend Collier's to anyone. Very happy!

- Amber, Uniondale

Very fair pricing. Everyone was professional and pleasant to deal with. Will definitely continue to use Collier's for our routine maintenance.

- Dennis, Bluffton

Both guys were fantastic. Showed up on time and were done early. Showed how both AC and furnace worked. Explained thermostat. Would recommend this company.

- John, Fort Wayne

Overall, Doug and the installers did an awesome job on everything that was done at my daughter's home. Would highly recommend Collier's and with Doug's experience, you can't go wrong! He made some very smart suggestions on what needed to be done at her home and the quality of work and how considerate everyone was of her home was very much appreciative.

- Lisa, Fort Wayne

Very pleased with communication-- thorough explanations of what we were getting. We never felt confused about anything.

- Matt, New Haven

It's been a pleasant experience having to replace two sets of HVAC's with Collier's in 3 years.

- Ned & Amy, New Haven

From sales to install, everyone was great to deal with.

- Doug, Roanoke

When Troy arrived, he shook my hand and introduced himself. The crew was neat in appearance and ready to work. As they were working, I felt confident of their skills. It's always a plus when you don't hear things like, uh uh! They found a leak in my central air unit from another company and fixed it for me. I am so happy with my new furnace. I have never felt so much air coming out of my vents! Thank you!

- Deanna, Fort Wayne

Troy was awesome! Very professional and also personable. Totally satisfied with the whole experience from the initial quote from Doug to the install by Troy. Great job. Thanks!

- Jeff, Fort Wayne

Kind, genuinely cared about us as people. My husband has asthma and we needed our air fixed. They came out the same day I called, figured out the problem, gave an estimate and fixed the next day. They were God sent for us.

- Mike & Sandy, Ft. Wayne

Everyone was very nice from the beginning to end. Very knowledgeable and friendly. Would recommend to anyone.

- Kelly, Bluffton

The guys that did the installation were on task all three days and worked diligently in the extreme heat. They were very thorough and very courteous and explained to us what was going on. Oh, also, very eager to answer any questions we had. I felt so bad for them to work in the heat we had, they are troopers!

- John & Linda, Fort Wayne

We really enjoyed our conversations with Doug! He really knows WaterFurnace! The installers were great! Thank you!

- Dave & Deb, Decatur

I moved into a new home since the passing of my husband a little over 1 year ago. I sorely miss his skills and ability to fix anything.
He was a plumber, and long time member of Plumbers and Steamfitters Local Union 166. I had called the local, and asked for a recommendation on who I could call to help me fix my duct work, and hook up my washer and dryer.
They were extremely nice, and offered to come and assist me.
Unfortunately though, this didn't happen.
But I did call Colliers Comfort Services from Ossian. They came over the next day. replaced my duct work. Installed a new heating and central air system, and installed my washer and dryer.
They were professional, courteous, and really helped me out, giving me peace of mind knowing that this was and one less worry for me.
If anyone is in need off of heating, ac, or any other service, do not hesitate to call Colliers.
They are honest, reliable, and do good work.
Thank you to Troy and his crew. If anyone is looking for someone to do this sort of work for them, do not hesitate to call Colliers.

- Anne, Huntington

Always courteous and responsive. Technicians are very friendly and take the time to explain the work being done.

- Christy, Fort Wayne

My son spoke with the company-- the very next day my furnace was installed. Thank you Todd!

- Helen, Fort Wayne

The workers were very courteous and hard working. My wife and I were amazed at the finished product.

- Phil, Berne

I've been very satisfied with every interaction that I've had with your representative. The technicians were friendly, professional and methodical. The workmanship was excellent as well.

- Jesse, Columbia City

All calls I have to Collier's are always treated with utmost concern. A plus for the fellows who installed my furnace and AC system-- they destroyed the wasp nest outside over our door. Thanks!

- Mary, Ossian

We have done business with Collier's for over 4 years and have always been completely satisfied with their customer service.

- Rob & Lola, Fort Wayne

We were thankful of Doug's explanation of the various furnaces and air conditioners. Also, that we could have the new water heater installed on the same day. Scott who supervised was very courteous and all of the helpers really knew what they had to do. Great job!!

- Eric and Diane, Fort Wayne

The courtesy and sincerity were a plus beyond the product and work. Collier's have not only provided a product, but they also provide a service and treat the customer as someone important. Scott and his "crew" probably could not improve anything as they currently did an excellent, caring job. Thanks!

- Janet, Monroe

The entire process was smooth and professional. From the plumbing of the gas lines to the install of the furnace, outside unit and water heater. Very happy with the product and ecstatic to have heat in my basement now! I would recommend the Collier's team based on price, professionalism and craftsmanship.

- Randy, Hartford City

Scott and his team were very professional. The customer was the top of their mind. Thanks for a very nice installation. I would recommend Collier's to everyone.

- Bob and Doris, Fort Wayne

I hired Collier's to install a central air system in my tri-level home. They did an excellent job. Had many unforeseen obstacles, but came out great in the end. Very easy to work with and would highly recommend them.

- Dakota, Markle

Extremely wonderful experience! We were extremely impressed with all staff and the quality of work. We referred our parents to Collier’s about having some work done with their HVAC too.

- Derrick and Casey, Bluffton